Service New Brunswick
Software License and Compliance Specialist
R85-2025/26-1023
1 year Secondment - Pay Band 5
Flexible Work Location within New Brunswick

Working at Service New Brunswick is more than just a job - it's an opportunity to build a meaningful career.  Guided by our vision of "Excellence in Service Delivery", our teams provide high-quality, innovative public services for customers with a focus on value for all New Brunswickers. 

Known for our people-oriented workplace culture, we foster an environment where innovation, inclusivity, and teamwork are celebrated. We are proud to be recognized as one of Atlantic Canada's Top Employers for 2025! 

What We Offer
At SNB, our people are at the heart of everything we do. We are:

• Human-Centered: We prioritize well-being and flexibility for our employees.
• Driven by Growth: We invest in your professional development and career advancement.
• Celebrating Excellence: We recognize and reward outstanding contributions.
• United by Purpose: Every project you work on makes a real difference for New Brunswickers.
• Empowered to Decide: We trust our teams to make decisions and innovate boldly.

With offices and locations in most New Brunswick cities and a wide variety of positions and job roles, SNB offers unmatched opportunities for growth and impact, including an employee recognition program, a mentoring program, training & development opportunities, employee townhalls and ongoing leadership development. 
SNB also offers a comprehensive employee benefits package.

Service New Brunswick is seeking an individual to join the Technology Services Division as a Software License and Compliance Specialist. The SNB Technology Services Division provides technology services to all Government of New Brunswick departments and Regional Health Authorities. With over 700 employees, we form one of the largest IT employers in the province with office locations in most cities and regions. Members of our team have the exciting opportunity to lead innovation and drive excellence across government through the strategic use of technology.

The Government of New Brunswick (GNB) is dedicated to transforming how it manages its operational business units and finances. This position is part of a multi-disciplinary and highly skilled team tasked with ensuring software license compliance, optimizing license usage, and managing vendor relationships to support the organization's strategic objectives.

KEY RESPONSIBILITIES:
The Software License and Compliance Specialist responsibilities include, but are not limited to:

• Assist with defining and implementing a Software License and Compliance program inclusive of software policies, processes, and guidelines to ensure licensing compliance.
• Conduct internal software audits to identify variances between deployed and licensed software; ensure deployed software aligns with the quantity and licensing models purchased, rectify variances between deployed and licensed software.
• Manage vendor compliance audits as required.
• Oversee the purchase of software licenses; determine contract requirements, process subscription and maintenance renewals.
• Work with relevant stakeholders in negotiating license reductions/increases as necessary according to usage.
• Participate in negotiating new software vendor license agreements, negotiate changes to existing agreements.
• Foster and sustain collaborative partnerships with major software vendors to maximize the value derived from all agreements.
• Maintain expertise and advise Product Owners, Managers, IT Senior Management and other key stakeholders on effective license management methods, processes, and best practices.
• Ensure that software licenses are consistently kept up to date and that compliance is rigorously maintained.  This may entail automating existing processes to enhance service delivery to our clients.
• Provide comprehensive reports on the status of all licenses for employees or groups of employees, including any upcoming requirements that need to be completed.

ESSENTIAL QUALIFICATIONS:

A university degree in Computer Science, Engineering, Business Administration or in another related discipline and a minimum of five (5) years of related experience in Software Asset Management and Licensing (interpreting license terms and conditions; purchasing and tracking software licenses; and tracking software in inventory systems).

Subject to the response to this competition, an equivalent combination of training and experience may be considered.

TECHNICAL COMPETENCIES: The successful candidate will possess the following technical competencies:

• Planning and Organizing Skills
• Specialized Subject Matter Expertise and Knowledge
• Written Communication
• Records and Information Management
• Knowledge of Auditing

Written and spoken competence in English is required.

ASSET QUALIFICATIONS: Preference may be given to candidates who demonstrate they have training or experience in one or more of the following areas:

• Certified Software Manager
• Experience in software license management, especially in interpreting contract language and compliance.
• Experience with Microsoft licensing for the enterprise.
• Experience in contract management, especially in contract negotiations
• Experience with asset management tools such as Microsoft System Center Configuration Manager (SCCM)
• Proficient with or working knowledge of other proprietary reporting and discovery tools used for software license management and compliance.
• Knowledge and experience with software asset life cycle management processes planning, acquisition, deployment, monitoring, and retirement.
• Ability to conduct research and exercise good business judgment

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Resumes should be in chronological order specifying education and employment in months and years including relevant part-time and full-time employment.

OPERATIONAL REQUIREMENTS:

• Some weekday evenings and/or weekend work hours may be required.
• Candidates will be required to undergo Criminal History Clearance prior to appointment.

BEHAVIOURAL COMPETENCIES: The successful candidate will possess the following behavioural competencies:

• Analytical Thinking/Judgment
• Results Orientation
• Organizational Awareness
• Relationship / Network Building

Resumes should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Salary: $67,600 - $94,406 annually - Pay Band 5 - Management and Non-Union Pay Plan

We strongly encourage you to submit your application via the online portal by using the ¿Apply Online¿ button before April 14th, 2026 indicating competition number R85-2025/26-1023. 

In the unlikely event that you experience technical difficulties or are unable to complete your application online, contact People and Culture.

We thank all those who apply however only those selected for further consideration will be contacted. This competition may be used to fill future vacancies at the same level within the same work location.

Candidates registered with the Equal Employment Opportunity Program and veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.